Privacy Policy
Our website is committed to respecting your privacy and protecting your personal information.
This Privacy Policy outlines how we collect and use your personal data under certain circumstances. It also explains the procedures we implement to ensure the confidentiality of your information. By visiting our website directly or through another site, you accept the practices described in this policy.
Protecting your data is of utmost importance to us. We only use your name and other personal information in accordance with this Privacy Policy. We collect information only when necessary or directly related to our relationship with you.
We will retain your data as required by law or for the purposes for which it was collected.
You can browse our website without providing any personal data. Your identity remains anonymous during your visit unless you log into a registered account using your username and password.
1. Information We Collect:
We may collect your personal information when you place an order on our site.
We collect, store, and process your data as necessary to complete your purchase, facilitate any future requests, and provide the services available to you. Personal information may include your name, gender, date of birth, email address, postal and delivery addresses, phone number, and payment details (including card details).
We use this information to process your orders, manage your account, verify online transactions, and audit data downloads from our site. Additionally, we use it to improve the website's design and content, conduct demographic research, and send you information about our products and services, provided you have not opted out of receiving such communications. If you no longer wish to receive marketing communications, you can unsubscribe at any time.
We may share your name and address with a third party, such as a delivery service or supplier, to facilitate the delivery of your order.
While we store your order details securely, we cannot retrieve them directly for security reasons. You can access your purchase history and manage your address information by logging into your account. It is your responsibility to keep your account details confidential, and we are not liable for any unauthorized use of your passwords unless caused by our own negligence.
Other Uses of Your Personal Information
We may use your data for opinion polls, surveys, and statistical purposes, ensuring complete confidentiality. Your email address will only be disclosed if you voluntarily participate in contests. Survey responses will remain separate from your private email.
You may receive communications about our company, products, services, offers, and newsletters. If you do not wish to receive this information, you can unsubscribe at any time by clicking the "unsubscribe" link in any email. We will stop sending you promotional communications within seven business days (excluding weekends and holidays) upon receiving your request.
We may anonymize your data for purposes such as checking site usage patterns or sharing non-identifiable information with third parties like publishers. This anonymized data does not reveal your personal identity.
Competitions
If you enter a competition, we will use your data to notify winners and announce offers. Please refer to the specific terms for each competition.
Third Parties and Links to Other Websites
We may share your information with companies within our group or subcontractors to assist in fulfilling transactions as outlined in this policy. For example, we may engage third parties for product delivery, payment processing, or market research. We may also share information with third parties to protect against fraud or reduce credit risk. If our business is sold or merged, your personal information may be transferred as part of the transaction. We will not sell or disclose your personal information to any third party without your consent, except as required by law or as outlined in this Privacy Policy.
Our site may contain third-party advertisements or links to other websites. We are not responsible for the privacy policies or content of third-party sites.
2. Cookies
While accepting cookies is not required to browse our site, certain features (such as the shopping cart) may not function without them. Cookies are small text files that allow our server to recognize your device during your visit. These files are stored on your computer's hard drive and help enhance your browsing experience. For example, cookies can save your preferences and prevent you from having to re-enter information like your email address during future visits.
We use cookies for your convenience, not to collect or use any other information. You can adjust your browser settings to decline cookies, but this may limit your use of certain site features. Rest assured, our use of cookies does not contain personal data or viruses.
This site uses Google Analytics, a service that analyzes site usage based on cookies. Google may transfer and store this information on servers in the United States and use it to evaluate site activity, compile reports, and provide other services. You can disable cookies in your browser if you do not wish for your information to be used this way.
3. Security
We employ appropriate security measures to prevent unauthorized access to your personal data. Your data is stored in a secure database, protected by firewalls, and any payment information is encrypted using Secure Sockets Layer (SSL). While we strive to ensure the security of your information, no system can guarantee 100% protection.
Please avoid sending credit or debit card details via unencrypted electronic communication. We are committed to safeguarding your data through physical, electronic, and procedural security measures. You are responsible for keeping your password secure and protecting your account from unauthorized access.
4. Your Rights
If you have concerns about your personal data, you have the right to request access to the information we hold about you. You can also request corrections to any inaccurate data, and this will be done free of charge. Additionally, you have the right to ask us to stop using your personal data for direct marketing purposes at any time.